Where to get help if hot cold pack gets problem during the use?

Generally, we offer hot cold pack along with warranty service, within a limited period. Within the warranty period, if there is any quality problem due to poor workmanship or others caused by us, contact us. We offer return, replacement, as well as maintenance services. If the problems happen after the warranty expires or are caused by your improper use, you can also contact us. We will try our best to solve your problem, which is what our after-sales service is for.

Xiamen Artborne Industrial Co., Ltd. develops, manufactures, and exports quality conditioning bonnet since establishment. We are one of the market leaders in the domestic field. Artborne's eye pads series include multiple types. Artborne cordless deep conditioning cap is produced under the standardized and scientific LED lighting production process. From wafer fabrication, polish to cleaning, each step is done via a rigorous process. Artborne is able to learn more about customers' problem from multiple perspectives.

our team will continue to grow under the concept of cordless deep conditioning cap, while bringing benefits to all stakeholders. Get an offer!