Where can I follow my hot cold pack order status?

Once your order leaves our warehouse, it is handled by a carrier that may provide tracking information until you receive hot cold pack . The tracking information might be accessible from Your Order History on our website when it becomes available. If you have any further questions about the status of your order, you can contact our support team directly. Please note tracking information may not be available for up to 48 hours after an item is shipped from our warehouse. Tracking availability may vary depending on the type of item you purchased.

Xiamen Artborne Industrial Co., Ltd. has become a mature manufacturer over the years of development. We are recognized as an expert in the manufacturing of eye pads. Artborne's gel pack series include multiple types. Artborne large ice pack for back is embedded with an ultraviolet-cut layer on its diffuser plate during production. This UV cut plate helps to absorb and stop the UV from emitting out. This product has a good drape effect. The Adopted three-dimensional cutting or stereo clipping technique is used to make the soft lines of the fabric hang.

Artborne will replace the broken spare parts for customers with small charge or without charge. Get an offer!